How public expectations form is interesting for decision governance because they concern decision situations in which there is considerable distance between stakeholders and decision makers. How do expectations form about distant decision makers?
When we are in a decision situation with others, we form expectations about their behaviour, which becomes an input to our own subsequent decisions and interactions with them. How do these expectations form?
If we want to influence the expectations someone forms in a decision situation, we need to start with an understanding of what an expectation may be.