on the governance of decisions and advice
Many people spent a lot of time, across centuries, trying to build good explanations, and trying to distinguish good from bad ones. While there is no consensus on what “explanation” is (always and everywhere), it is worth knowing what good explanations may have in common. It helps develop a taste in explanations, which is certainly helpful given how frequently you may need to explain something, and how often others offered explanations to you.
If competence shortens learning, then its value is proportional to the cost of learning, that is, of iterations that would have been needed to achieve the effects of competence, but without having access to it.
What are the necessary and sufficient conditions for a proposition to be called a requirement? In Requirements Engineering research, a proposition is a requirement if and only if specific grammatical and/or communication conditions hold. I offer an alternative, that a proposition is a requirement if and only if specific contractual, economic, and engineering relationships hold….
In requirements engineering (RE), an early yet critical activity consists in eliciting the requirements from various stakeholders, who usually have different assumptions, knowledge, and intentions. The goal during elicitation is to understand what stakeholders expect from a given software, expectations which then feed the analysis, prioritization, validation, and ultimately specification activities of the RE process….
This short interview on my research on decision making and use of it in companies, was done in 2018 with fnrs.tv, part of the Belgian Fonds de la Recherche Scientifique – FNRS, in Brussels. Each of my first two academic books led to the founding of a spin-off; see the books here.
The overall objective of Requirements Engineering is to specify, in a systematic way, a system that satisfies the expectations of its stakeholders. Despite tremendous effort in the field, recent studies demonstrate this is objective is not always achieved. In this paper, we discuss one particularly challenging factor to Requirements Engineering projects, namely the change of…
I assume in this paper that the proposition “I cannot know your intentional states” is true. I consider its consequences on the use of so-called “intentional concepts” for Requirements Engineering. I argue that if you take this proposition to be true, then intentional concepts (e.g., goal, belief, desire, intention, etc.) start to look less relevant…
Business intelligence (BI) is perceived as a critical activity for organizations and is increasingly discussed in requirements engineering (RE). RE can contribute to the successful implementation of BI systems by assisting the identification and analysis of such systems’ requirements and the production of the specification of the system to be. Within RE for BI systems,…
This paper focuses on improving requirements quality in agile projects by determining requirements prioritization. Current methods suggest to take into account business value in order to determine the requirements priority rank. In practice it was observed that many other factors enter into the equation, such as implementation cost and functionality dependencies. Since agile methods suggest…
Graphical Requirements Modeling (GRM) consists of representing requirements in diagrams: requirements (and other relevant information) are represented as nodes, and relationships between them as edges. Relationships can show, for example, that one requirement refines another, that some are in conflict with others, that they are more or less desirable, and so on. Various software tools…
This paper addresses the modelling of requirements for a content Recommendation System (RS) for Online Social Networks (OSNs). On OSNs, a user switches roles constantly between content generator and content receiver. The goals and softgoals are different when the user is generating a post, as opposed as replying to a post. In other words, the…
This book explains in detail how to define requirements modelling languages – formal languages used to solve requirement-related problems in requirements engineering. It moves from simple languages to more complicated ones and uses these languages to illustrate a discussion of major topics in requirements modelling language design. The book positions requirements problem solving within the…
Coherence Management refers to all efforts one needs to invest, in order to ensure that information shown in, and implied by a representation of requirements makes sense as a whole, is coherent. Coherence Management is an umbrella term we use to cover, and more importantly, stimulate research on relationships between identification, measurement, and action on…
Requirements Engineering (RE) focuses on eliciting, modelling, and analyzing the requirements and environment of a system-to-be in order to design its specification. The design of the specification, usually called the Requirements Problem (RP), is a complex problem solving task, as it involves, for each new system-to-be, the discovery and exploration of, and decision making in,…
Requirements elicitation is the activity in requirements engineering (RE) which focuses on the collection of information about requirements of the system-to-be and its environment. One important challenge is elicitation incompleteness; it occurs when information, which may have been relevant for requirements engineering, is not elicited. This may be due to various factors, such as that…
Requirements elicitation consists in collecting information about the requirements and the environment of a system-to-be. It usually involves business analysts who are eliciting information, and stakeholders who are providing information. This paper investigates how the commitment of stakeholders to a RE project influences the results of elicitation. We suggest a way to measure the commitment…
In our prior work, we identified rules for use in recommendation algorithms on Online Social Network (OSN) in order to increase the relevance of content suggested to a user. The resulting recommendation algorithms filter out and prioritize event types for OSN users (such as photo posts by friends, status posts, shared content, etc.), and are…
Over the last decade, online social networks (OSNs) have been growing quickly to become some of the largest systems in use. Their users are sharing more and more content, and in turn have access to vast amounts of information from and about each other. This increases the risk of information overload for every user. We…
Interviewing stakeholders is a way to elicit information about requirements for a system-to-be. A difficulty when preparing such elicitation interviews is to select the topics to discuss, so as to avoid missing important information. Stakeholders may spontaneously share information on some topics, but remain silent on others, unless asked explicitly. We propose the Elicitation Topic…
Innovative companies need an agile approach towards product and service requirements, to rapidly respond to and exploit changing conditions. The agile approach to requirements must nonetheless be systematic, especially with respect to accommodating legal and non-functional requirements. This paper examines how to support lightweight, agile requirements processes which can still be systematically modeled, analyzed and…
The problem of regulatory compliance for a software system consists of ensuring through a systematic, tool-supported process that the system complies with all elements of a relevant law. To deal with the problem, we build a model of the law and contrast it with a model of the requirements of the system. In earlier work,…
Changing requirements are widely regarded as one of the most significant risks for software systems development. However, in today’s business landscape, these changing requirements also represent opportunities to exploit new and evolving business conditions. In consonance with other agile methods, we advocate requirements engineering techniques that embrace and accommodate requirements change. This agile approach to…
Requirements Engineering (RE) focuses on eliciting, modeling, and analyzing the requirements and environment of a system-to-be in order to design its specification. The design of the specification, known as the Requirements Problem (RP), is a complex problem-solving task because it involves, for each new system, the discovery and exploration of, and decision making in a…
Knowledge-Base Recommendation (or Recommender) Systems (KBRS) provide the user with advice about a decision to make or an action to take. KBRS rely on knowledge provided by human experts, encoded in the system and applied to input data, in order to generate recommendations. This survey overviews the main ideas characterizing a KBRS. Using a classification…
Interviewing stakeholders is a common way to elicit information about requirements of the system-to-be and the conditions in its operating environment. One difficulty in preparing and doing interviews is how to avoid missing the information that may be important to understand the requirements and environment conditions. Some information may remain implicit throughout the interview, if…
When eliciting requirements, it is important to understand why some information may remain implicit, while other are shared by stakeholders. This requires knowing which variables influence if an individual shares implicit information during requirements elicitation. Based on our past experimental work on decision-making, we identify variables – Context Factors (CFs) – which influence whether implicit…
As software engineers create and evolve information systems to support business practices, these engineers need to address constraints imposed by laws, regulations and policies that govern those business practices. Requirements modeling can be used to extract important legal constraints from laws, and decide how, and evaluate if an information system design complies to applicable laws….
When implementing (semi-)automatic business processes with services, engineers are facing two sources of variability. One source of variability are alternative refinements and decompositions of requirements. The other source of variability is that various (combinations of) services can be used to satisfy the same requirements. We suggest a method based on the use of a goal…
Compliance to relevant laws is increasingly recognized as a critical, but also expensive, quality for software requirements. Laws contain elements such as conditions and derogations that generate a space of possible compliance alternatives. During requirements engineering, an analyst has to select one of these compliance alternatives and ensure that the requirements specification she is putting…
The work on Techne (here) can be seen as a case study in developing a new business analysis and requirements engineering mehods. I gave a general talk on this topic in 2013, at the Sauder School of Business, at the University of British Columbia, in Vancouver. The presentation used at the talk is below.
In this paper we propose a mathematical program able to optimize the product portfolio scope of a software product line and sketch both a development and a release planning. Our model is based on the description of customer needs in terms of goals. We show that this model can be instantiated in several contexts such…
Requirements engineers should strive to get a better insight into decision making processes. During elicitation of requirements, decision making influences how stakeholders communicate with engineers, thereby affecting the engineers’ understanding of requirements for the future information system. Empirical studies issued from Artificial Intelligence offer an adequate groundwork to understand how decision making is influenced by…
In Requirements Engineering, requirements elicitation aims the acquisition of information from the stakeholders of a system-to-be. An important task during elicitation is to identify and render explicit the stakeholders’ implicit assumptions about the system-to-be and its environment. Purpose of doing so is to identify omissions in, and conflicts between requirements. This paper offers a conceptual…
Requirements Engineering Methods (REMs) support Requirements Engineering (RE) tasks, from elicitation, through modeling and analysis, to validation and evolution of requirements. Despite the growing interest to design, validate and teach REMs, it remains unclear what components REMs should have. A classification framework for REMs is proposed. It distinguishes REMs based on the domain-independent properties of…
Advice involves recommendations on what to think; through thought, on what to choose; and via choices, on how to act. Advice is information that moves by communication, from advisors to the recipient of advice. This book offers a general way to analyze advice. The analysis applies regardless of what the advice is about and from…
This paper investigates aspects of the problem of software evolution resulting from top-level requirements change. In particular, while most research on design for software focuses on finding some correct solution, this ignores that such a solution is often only correct in a particular, and often short-lived, context. Using a logic-based goal-oriented requirements modeling language, the…
A service-oriented system should be engineered to satisfy the requirements of its stakeholders. Requirements are understood in terms of stakeholder goals, softgoals, quality constraints, preferences, tasks, and domain assumptions. The service-oriented system is viewed in terms of services, mediators, choreographies, and orchestrations, among others. To engineer the system according to requirements, it is necessary to…
The vision for self-adaptive systems (SAS) is that they should continuously adapt their behavior at runtime in response to changing user’s requirements, operating contexts, and resource availability. Realizing this vision requires that we understand precisely how the various steps in the engineering of SAS depart from the established body of knowledge in information systems engineering….
This paper introduces a mixed modeling and argumentation framework applied to assess the compliance of requirements with legal norms, and reports the results of its application in an industrial project in healthcare. Domain experts applied a goal-oriented modeling framework for the representation of requirements and norms, then used argumentation techniques to assess the compliance of…
Between 2010 and 2013, I argued that Techne should be extended into a family of formalisms; this was related to some extent to the idea that Techne is an “abstract” requirements modeling language, something that a reviewer remarked in relation to the original Techne paper here. This led to a lot of discussions and writing…
A requirements database contains the information elicited or otherwise collected, used, and produced during requirements engineering. From a requirements database, the requirements oracle selects information relevant for the resolution of the requirements problem, such as which goals aresatisfied, which domain assumptions are violated or maintained, which tasks cannot be executed together. Implemented oracles should enable…
The requirements roadmap concept is introduced as a solution to the problem of the requirements engineering of adaptive systems. The concept requires a new general definition of the requirements problem which allows for quantitative (numeric) variables, together with qualitative (binary boolean) propositional variables, and distinguishes monitored from controlled variables for use in control loops. We…